Incident Management, IT-Revision, Terraform, Atlassian Jira, Kubernetes, ServiceNow, Betriebssysteme, Cloud Computing, Microsoft Azure, Ansible, IT-Betrieb, Informatik, IT-Security, IT Service Management, IT, Datenbanken, Amazon Web Services oraïse GmbH is an owner-managed company with almost 30 years of experience in the financial sector. With 9 locations in Germany and Switzerland, we have a direct local presence in the well-known financial centers. We continue to grow and are looking for a Cloud IT Process Manager (m/f/d) - Germany in the Frankfurt am Main or Bremen area and also remotely. We look forward to seeing you in the office from time to time. In this position, you will be part of our application management team with a focus on technology packages/cloud connectivity. You will independently and autonomously take on the management and further development of existing infrastructure connections for our customers. You are confident and tenacious in the face of all technical and banking challenges. What we offer you: Freedom to shape your work-life balance: enjoy 30 days of vacation a year to give your rest and relaxation the space you deserve. Our flexible working time models allow you to optimally integrate your work into your everyday life. Home office solutions that suit you: We support home office solutions, accompanied by a dedicated team that is always in touch. Individual mobility: To improve your mobility, we offer job bikes, including bikes or e-bikes, and company car schemes. Focus on career development: We support your professional development within the company. Take advantage of opportunities to continuously develop and progress in your career. Targeted training and education: It is important to us that you are always up to date. That's why we offer you a wide range of training courses, both internal and external, including certification opportunities. Health promotion: Your well-being is important to us. We support your health through various measures, e.g. with a subsidy on your sports subscription, so that you stay active and fit. Community and cohesion: You can expect an inspiring environment where team spirit is a top priority. Look forward to unforgettable employee events such as summer parties, Christmas parties and various team events. Attractive employee discounts: As part of our team, you can enjoy exclusive employee discounts to benefit from our products or services. Your tasks: You are the manager of cloud infrastructures in the regulated environment of banks, insurance companies, KRITIS etc. and at the same time the guardian who takes care of the stable operation of these technologies You are also the central interface between the specialist departments, projects, other providers and operational IT operations As a professional in this environment, you already have experience and support IT operations in the context of operational processes (incident, problem, change and service request management) You will be responsible for analyzing and evaluating requirements as well as coordinating and assisting in the creation of concepts for their implementation - whether cloud, local or hybrid You manage the assurance and implementation of regulatory requirements (e.g. IT security, IT emergency management) of our customers with ease, IT audits do not scare you It is your personal concern to keep process-compliant documentation for the technology packages you manage always up-to-date and complete Your profile: You either have a degree in computer science or have completed training in this field. But we also welcome career changers with a passion for IT and banking. Your enthusiasm for customer contact, new challenges, continuous training and teamwork is what counts. Operating systems, databases and networks are your playground. You know your way around and know how everything works. Cloud infrastructures are not just words for you, but real adventures. You can't wait to immerse yourself in the fascinating world of the cloud and introduce it to others. You are confident with IT service management tools such as ServiceNow, Jira or similar. If you already have some experience with Azure, GCP, AWS, Kubernetes, IT automation tools such as Terraform and Ansible, that's a plus. But don't worry if you don't know all of these yet - we love curiosity! Your communication and teamwork skills are great. You're the friendly colleague who people like to ask for advice and the one who knows exactly who the right contact person is at the customer's site and isn't afraid to ask questions until all the information has been gathered. You can admit your own mistakes, know how to independently point out when a process cannot be adhered to and, if necessary, you are ready to initiate escalations You pick things up at lightning speed, can get involved in ongoing projects and work independently to achieve great results. Efficiency is your first name. German and English are no big deal for you. You can express yourself fluently orally and in writing - in both languages. Have we piqued your interest? Then we look forward to receiving your detailed application documents, stating your salary expectations and the earliest possible starting date. Please send the documents by e-mail to bewerbung@oraise.com. Do you have any questions? Sibylle Engelkestock from the HR department is your contact for all career topics. You can reach her on Tel: +49 421 33553-50 or by email at bewerbung@oraise.com. Once we have received your documents, we will send you a confirmation and all further information. We look forward to receiving your application! oraïse GmbH | Mary-Somerville-Straße 10 | 28359 Bremen | www.oraise.com