Job ID: 28248 Would you like to be part of a Nordic team, developing the future credit processes for our retail customers? We are now looking for a Change & Process Specialist in Retail Capability Process and Analysis and are offering you an exciting opportunity to develop a key capability at the heart of Nordea.
The role will focus on driving the development of the future credit processes for our retail credit customers.
At Nordea, we’re committed to being a partner our customers and society can count on.
Compliance and integrity go hand in hand.
Joining us means you’ll have an impact on how we do banking – today and tomorrow.
So bring your ideas, skills and unique background.
With us, you’ll be in good company with plenty of opportunities to collaborate, grow and make your mark on something bigger.
About this opportunity Welcome to the Retail Credit Change & Development team.
Our aim is to build sustainable processes and supporting tools that cater for the automation of retail credit decisions to enable great customer experiences.
We work closely with our IT partners to lead the development in this space.
We maintain and foster close collaborations with stakeholders and development units in the business areas and other group functions.
What you will be doing: Structure and drive projects from initiation to successful delivery in close collaboration with management and stakeholders.
Facilitate continuous improvements with focus on simplification and automation.
Onboard and involve stakeholders in strategic dialogues on all organizational levels.
When required build up specific competencies on specific processes or data assets.
Be part of agile release train structure and teams driving the development activities in the area.
Identify potential and actively propose improvements to streamline the end to end credit processes, enable automation through data and increase quality.
You’ll join a diverse, multi-faceted and passionate team.
Occasional travel primarily in the Nordics should be expected.
Who you are Collaboration.
Ownership. Passion. Courage. These are the values that guide us in being at our best – and that we imagine you share with us.
To succeed in this role, we believe that you: Are result-oriented and effectively prioritize tasks in a fast-paced environment.
Should be able to understand and deep dive into detailed requirements, processes or systems when needed, but at the same time be able to connect the work to a strategic picture.
Have excellent people skills that help you to drive work cross countries and collaborate between units in a calm and constructive manner.
Have analytical skills, solid problem-solving skills, and a structured way of working.
Are self-driven, proactive, and passionate about bringing change forward.
Like to challenge the status quo and eager to continuously improve.
Have an interest in automation and IT, and a documented drive to promote change.
Your experience and background: Driver of business analysis, business requirements and implementation of change.
Strong communication capacity; comfortable initiating and driving meetings with stakeholders.
Fluent and professional level of a Nordic language and English, both written and spoken.
Knowledge of the Credit process and IT systems is an advantage.
If this sounds like you, get in touch!
Reklame
Change & Process Specialist In Retail Credit Change Development, Copenhagen
Free
Change & Process Specialist In Retail Credit Change Development, Copenhagen
Denmark, Capital Region Of Denmark, Copenhagen,
Udgivet February 1, 2025
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